Service Policy

Cancellations

• Appointments should be canceled at least 2 hours in advance.
• No-shows or late cancellations may result in a fee.

Vehicle & Location Requirements

Your vehicle must be accessible and located in a safe, suitable working area. We reserve the right to reschedule if the service location does not meet safety requirements.

Travel Fees

Travel fees apply based on distance from our service base:

Weather & Safety

Weather or unsafe conditions may require rescheduling. We will contact you as soon as possible to arrange an alternative appointment.

Post-Service Concerns

Any concerns or issues must be reported within 24 hours of service completion. Contact us via text at (832) 414-6190 so we can address them promptly.